Co-Founder & CEO of CAPTCHAT
Beyond the Bot: The Power of Human Assistance in the Age of AI Chat
This engaging session, explained how human touch and expertise can enhance the effectiveness and user experience of AI chat systems.
Arina Rogozina
Arina Rogozina, Co-Founder & CEO of CAPTCHAT, is a trailblazer in the healthcare industry with over a decade of experience. CAPTCHAT is a passion project dedicated to enhancing the online experience for fertility clinics and their patients.
Arina’s expertise lies in medical tourism and cross-border reproductive care, where she has made significant contributions.
Her unwavering commitment to excellence has played a pivotal role in the successful launch and growth of various companies within the medical and fertility sectors. Her profound understanding of the sector’s needs and challenges led her to identify a new niche where her company’s services provide innovative solutions for fertility clinics.
Adapting to the dynamic landscape of the industry, Arina continually embraces change and remains agile. By doing so, she ensures that her strategies consistently align with cutting-edge innovation.
Webinar overview
The webinar aims to provide participants with a deeper understanding of the potential of human assistance and AI chat technologies. Attendees can gain valuable insights into how businesses can leverage this combined approach to deliver personalized, efficient, and meaningful interactions with their customers in the age of AI. Arina’s expertise and exploration of this subject has shed light on how fertility clinics can leverage the unique strengths of humans and AI to create a more effective, user-friendly, and personalized evolving technological landscape.
Topics covered:
- Enhancing user experience with human assistance: Understanding how human touch, empathy, and nuanced communication skills can complement AI chat systems, leading to improved customer satisfaction.
- Personalization and customization: Human assistance can enhance the personalization and customization capabilities of AI chat systems.
- Finding the right balance: Strategies for effectively combining human assistance and AI in chat interactions, considering factors such as cost, scalability, and maintaining a consistent user experience.
Is it a paid event?
The webinar is FREE for members and non-members of the European Fertility Society. However, the number of seats is limited, so make sure to book yours now!
July 12 | 14.00 pm [GMT]
CEST 16.00 pm