Customer Care Guideline Development Group
Sarah is a qualified Personal Development Coach, and author of the IVF Positivity Planner, which is a unique support resource, that combines coaching exercises and coping strategies with a journal to fully support people through IVF.
Through her work coaching patients and running support groups, Sarah has gained a deep understanding of the points of treatment that people struggle with, and these insights lead her to develop the planner, to support them through treatment and enable them to take control and improve their emotional wellbeing.
Sarah also works with fertility professionals to enhance their patient experience, by running training workshops to staff and helping them create a strong emotional support service.
Through her work and her own personal IVF journey, Sarah has a deep understanding of the impact to emotional and mental health that infertility causes, and the support that is needed.