Fertility Care Awards
2021

Andreia-Trigo

Andreia Trigo
Fertility Care Awards Chairman

This last year has been challenging for both patients and professionals in reproductive health. However, some individuals, clinics, organisations, products and services managed to thrive amidst a pandemic and were a great source of comfort and wellbeing for patients. The Fertility Care Award is an opportunity to celebrate these outstanding achievements that have made a difference to patient care.

Jakub Dejewski
European Fertility Society Chairman

In order to promote those organisations which provide their patients with the best care and comfort during fertility treatment, we grant the Fertility Care Award. Faced with the dynamic growth of the fertility market, we wish to appreciate those clinics, organisations, products and services that pay particular attention to the well-being of their patients in day-to-day operations and stand out in this field’s key areas.

How to enter

  • All entries must be submitted online via the application form
  • There is a limit of 2,500 characters in each section.
  • EFS reserves the right to declare any entry ineligible if during the term of the AWARD process the entry form is incomplete or deficient, false or misleading in any way.
  • The entry will be allocated to the Fertility Care Awards category, based on your entry form.
  • It is the responsibility of the applicant to provide the relevant information for their entry.
  • Entries for more than one category may be submitted, however separate entry forms and supporting statements and background materials are required.
  • The entries for the Fertility Care Awards 2021 must relate to activities carried out during the previous year – 2020.

Download Terms and Conditions >>>

  • Entries can be made by a fertility organisation or an individual to each Award category
  • IVF clinic applicants:
    • must have been in operation as a licensed healthcare provider in its respective country providing reproductive care services according to national law for at least two years.
    • must have been working to improve the quality of its reproductive care and non-clinical services through a continuous quality improvement program within its quality management system.
    • must have a “Patient Care Department” or similar unit managing patients at the different phases of the process: pre-travel, on arrival, onsite treatment, discharge, and post-treatment follow-up.
  • Participation in the Fertility Care Awards is free of charge for EFS members.
  • Participation in the Fertility Care Awards for NGO’s, individuals (e.g. book writers, coaches, bloggers), academics and researchers is free of charge.
  • Participation in the Fertility Care Awards for non-members is paid 250 EUR per category.
  • The closing date for entries is October 15th, 2021.
  • The announcement of the winners will take place on November 2nd, 2021.

Highly Commended and Winners
of The Fertility Care Award 2021

Life achievement award in fertility care

The Life Achievement Award in Fertility Care honors a single individual for his or her lifetime contribution and achievements in reproductive health and patient care. 

WINNER

  • Prof. Tim Child from, United Kingdom

Best Innovation in fertility care

The Best Innovation in Fertility Care is for individuals and organisations delivering an innovative service or product in fertility care.

WINNER

  • Equipo Juana Crespo, Spain

Best R&D project in fertility care

The Best Research and Development Project in Fertility Care is for individuals and organisations that have been outstanding in their research in fertility care. 

WINNER

  • Eugin, Spain

Best Fertility Product

The Best Fertility Product is for individuals and organisations who have developed a product related to fertility. 

WINNER

  • Pearl Fertility, United States

Best Fertility Book 

The Best Fertility Book is for individuals who have authored full length books of fiction and nonfiction related to fertility. 

WINNER

  • Jodi Rogers – “Mending Softly: Finding Hope and Healing After Ectopic Pregnancy Loss”, South Africa
  • TJ Peyten – “Semen Secrets Truths And Confessions Of A Wife’s Journey Through Male Infertility”, United States

HIGHLY COMMENDED

  • Lisa White – “Hold On, Baby!”, United States.

Best Fertility Service

The Best Fertility Service is for individuals and organisations who have been delivering outstanding patient service in reproductive health.

WINNER

  • The Infertility Awareness Association of South Africa – IFAASA

HIGHLY COMMENDED

  • Embrace Fertility / Naomi Woolfson, United Kingdom
  • FENOMATCH, S.L., Spain

Best marketing initiative in fertility care

The Best Marketing Initiative is for clinics that promoted a breakthrough campaign, raising awareness of infertility and treatment options. 

WINNER

  • Eugin, Spain

Best Fertility Clinic Website

The Best Fertility Clinic Website is for clinics that have delivered on a great website that is both informative and engaging to patients. 

WINNER

  • UNICA Clinic, Czech Republic

HIGHLY COMMENDED

  • Eugin, Spain
  • INSTITUTO BERNABEU S.L., Spain

Transparency and collection of treatment outcomes

The Transparency and Collection of Treatment Outcomes is for clinics that are leading in measuring the care provided to patients and outcomes achieved. 

WINNER

  • UR Vistahermosa, Spain

HIGHLY COMMENDED

  • IVF Spain, Spain

Best patient care and support

The Best Customer Care & Support is for clinics that are winning at supporting their customers.

  • The Agora Clinic, The United Kingdom

Outstanding patient experience during fertility treatment

The Outstanding Patient Experience during IVF Treatment is for clinics that are providing an outstanding patient experience program. 

WINNER

  • Clínica Tambre, Spain
  • Institut Marquès, Spain

HIGHLY COMMENDED

  • Eugin, Spain
  • IVF Spain, Spain
  • UNICA Clinic, Czech Republic
  • ORCHID Reproductive And Andrology Services, UAE 

Best Fertility Application

The Best Fertility Application is for individuals and organisations who have developed mobile applications related to fertility. 

The Fertility Care Award was not conferred by the Judging Panel.

Best Fertility Website

The Best Fertility Website is for individuals and organisations that have a great website that is both informative and engaging to patients. 

The Fertility Care Award was not conferred by the Judging Panel.

Award Categories

The Best Customer Care & Support is for clinics that are winning at supporting their customers. Applicants should identify how their customer care and support strategy results in deeper relationships with patients, high retention rates and great reviews.

The Outstanding Patient Experience during IVF Treatment is for clinics that are providing an outstanding patient experience program. Applicants should identify how their patient experience strategy translates into significant improvements in patient’s overall experience in accessing and receiving fertility care.

The Transparency and Collection of Treatment Outcomes is for clinics that are leading in measuring the care provided to patients and outcomes achieved. Applicants should identify how outcomes are collected and how it is used to improve care delivered.

The Best Marketing Initiative is for clinics that promoted a breakthrough campaign, raising awareness of infertility and treatment options. Applicants should identify how the campaign was built, how it listened and responded to patients, and how it leveraged a creative idea to engage with the audience.

The Best Fertility Clinic Website is for clinics that have delivered on a great website that is both informative and engaging to patients. Applicants should identify how their website goes above and beyond meeting patients’ needs in terms of its design, ease of use, copywriting, interactivity, use of technology, innovation, and content.

The Best Fertility Website is for individuals and organisations that have a great website that is both informative and engaging to patients. Applicants should identify how their website goes above and beyond meeting patients’ needs in terms of its design, ease of use, copywriting, interactivity, use of technology, innovation, and content.

The Best Research and Development Project in Fertility Care is for individuals and organisations that have been outstanding in their research in fertility care. Applicants should describe their research and development project, what problem it is addressing, outcomes achieved and impact to the wider body of knowledge.

The Best Innovation in Fertility Care is for individuals and organisations delivering an innovative service or product in fertility care. Applicants should describe their service/product, why it is innovative, how it has positively impacted patient care in a significant way and demonstrate commercial success (i.e. beyond research stage).

The Best Fertility Book is for individuals who have authored full length books of fiction and nonfiction related to fertility. Applicants should include the book title, describe a short summary of its contents, and explain how it relates to fertility.

The Best Fertility Application is for individuals and organisations who have developed mobile applications related to fertility. Applicants should identify their application, the problem it is addressing and the significant impact it has had on patient care.

The Best Fertility Product is for individuals and organisations who have developed a product related to fertility. Applicants should identify their specific product, the problem it is addressing, how it was developed and the significant impact it has had on patient care.

The Best Fertility Service is for individuals and organisations who have been delivering outstanding patient service in reproductive health. Applicants should identify their specific service and the significant impact it has had on patient care and patient outcomes.

The Life Achievement Award in Fertility Care honours a single individual for his or her lifetime contribution and achievements in reproductive health and patient care. Applicants must show how they have fundamentally advanced fertility care, how those achievements withstood the test of time and have been acknowledged by the general public as well as peers.

Judging

The entries are judged by an independent panel of experts who are representatives of all areas of the reproductive medicine field. Members of this panel are chosen on the basis of their knowledge, expertise and long-term practice in dealing with fertility clinics and their patients.

They independently inspect each submitted entry and rate them based on their respective judging criteria – at the same time making sure that all the procedures in the judging process align with the Awards’ values of clarity and transparency. The award winners are chosen on the basis of judges’ combined ratings. The entries are judged by an independent panel of worldwide experts.

Message from Andreia Trigo
Fertility Care Awards Chairman

Judging Panel

Chairman

Members