Privacy Policy

We are Community Interest Company Ltd, known as The European Fertility Society C.I.C

The Society is a not-for-profit community platform to support the care of fertility patients. Through global collaboration, the Society’s aim is to improve patient care and ensure equal access to professional human reproduction services.

In the spirit of community, protecting your privacy is important to the Society. We assure you any personal data you share with us when communicating with us will be used in accordance with this Privacy Notice. You can view this notice, any time, on If we ever make significant changes to the process or location of processing, we will give you the opportunity to amend your communication preference.

We only collect and process your personal data through your consent.
You are able to change or remove your consent at any time. Simply contact us: Or ‘opt-out’ of our subscriber communication at any time.

This notice was last updated February 2021 in line with The UK GDPR data protection regulation.

How to Contact us

The European Fertility Society C.I.C registered address is: 2 Lambseth Street, Eye, Suffolk, IP23 7AG, The United Kingdom.

We have a registered Data Protection Officer. If you have a data protection question, request or concern, please contact us at

What data we collect

When communicating with us we will only ask for information that is relevant to our engagement with you. While we support the health and wellbeing of individuals, we do not encourage people to provide us with health information (special category data). We currently collect and process the following information:

  • Business to Business.
    Name, contact details and business-related detail in order to process your membership application.
  • Consumer.
    Name & Contact details, with a free-form section for completion.

How & why we collect your data

All data we process is provided directly by you through our ‘Contact Us’ or “Membership registration” forms. We use this to respond to your requested action or process your membership application. If you are not in active communication with us, we will retain your data for no longer than 12 months on our secure server.

Business Partners

To ensure the smooth running of the Society we engage with the following cloud-based technology. Please refer to their individual Privacy Notices for their access and storage.

OrganisationPurposePrivacy Notice
Google MailManaging email services
Google MeetManaging online meetings
Google Drive / CloudManaging files for internal communication
Siteground.comManaging web services – hosting
Clickmeeting.comManaging online events for patients
Facebook – CommunityCommunity Engagement
LinkedIn CommunityCommunity Engagement
GetResponse.comManaging e-mail newsletters

Your data protection rights

  • Your right of access.
    You have the right to ask us for copies of your personal information
  • Your right to rectification.
    Please ask us to amend any information you think is inaccurate or incomplete
  • Your right to erasure.
    You have the right to ask us to erase your data, in certain circumstances
  • Your right to restriction of processing.
    You have the right to ask us to restrict the processing of your personal information in certain circumstances
  • Your right to object to processing.
    You have the the right to object to the processing of your personal information in certain circumstances
  • Your right to data portability.
    You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

Our Commitment to your Privacy

Please contact us if you have a request, concern or question relating to the use or privacy of your data. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on :

If you feel we have not responded in a satisfactory manner, then please contact the Information Commissioner’s Office directly Helpline number: 0303 123 1113 or their address is: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF